THE 5 BENEFITS OF DIGITAL TRANSFORMATION OF YOUR COMPANY WITH PEOPLE

Higher Revenue: We use technology, AI, and digital marketing to reach thousands of people, focusing on attention and revenue.

Operational Efficiency: We don’t replace humans; we integrate technology to make them more efficient. Through BOTs, AI, and messaging, we reduce the costs of sales, invoicing, and customer service.

Risk Mitigation: Human errors are inherent to operations. Through automation, we eliminate and mitigate risks.

More Profitable: The key to being more profitable lies in an excellent strategy, well-implemented and supported by technology.

A Comprehensive Solution that combines consulting, technology, and BPO.

We have a strategy based on processes focused on Quality Management Systems and continuous improvement.

OUR NEW IMAGE

Since the first quarter of 2021, we have redefined who we are to connect more directly with our clients and collaborators, aiming to impact lives through our commitment to SMEs and job creation.

Transforming and adding value to your clients in digital environments

We are specialists in customer interactions. We create value for our clients and users with over 17 years of experience in the Spanish-speaking market. We have transformed the traditional business of a Call Center into a Contact Center and now into a Social Seller - Community Center. This definition develops relationships as part of the interaction or sales process through the use of digital platforms in digital marketing environments.

STRATEGIC PLAN

We are experts in planning and generating strategies through tools such as digital marketing and digital transformation, enhancing all your processes in commercial strategy and operational planning, boosting the chances of success.

METHODOLOGIES

We help you implement agile methodologies for your projects (Scrum, Kanban), based on the innovation of design thinking to help you achieve all your goals. We optimize resources with unique experiences for each client, ensuring a mindset shift in every process.

CAPACITY MANAGEMENT

We have efficient methodologies in IT, BI, QA, and quality to easily identify strengths and improvements in key functional areas such as information security, finance, operations, and HR. This allows you to scale your business thanks to the options offered by the data center, adapting to your site and training requirements.

TECHNOLOGY

Ofrecemos soluciones tecnológicas para los desafíos de tu empresa. Utilizamos estratégicamente herramientas como CRM, RPA. ERP, IVR, contact center y chatbots para brindar soluciones de la más alta calidad al servicio de tus clientes ofreciendo una omnicanalidad que automatiza tus procesos y toma de decisiones gracias a la analítica de los datos.

At People, the most important thing is people.

+800

Monthly Interactions

Community Agents

+500k

+90K

Positive transactions per month

2

Experiences in 2 continents

2

Countries

CLIENTS AND PARTNERS